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Customer Experience Management | Erasmus

Customer Experience Management in the Digital Age
ByMaki Pa 2025-10-012025-10-01

Customer Experience Management CXM is a critical driver of growth and profitability. As technology continues to transform how companies interact with their customers, the role of CXM has become more complex and vital than ever. This blog post explores the key concepts, strategies, and tools involved in managing Customer Experience CX in the digital age,…

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Data Science | Erasmus

Career Path of a Business Analyst in Business and ICT
ByMaki Pa 2025-06-252025-10-01

Exploring the Career Path of a Business Analyst in Business and ICT In today’s rapidly evolving business landscape, the role of a Business Analyst (BA) has become indispensable. As organizations increasingly rely on data to drive their decisions, the need for professionals who can bridge the gap between business objectives and technological solutions is more…

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