Black Swan – Are All Swans White?
All the swans are white – Is It the only truth? The Black Swan refers to those events which are considered unpredictable…
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Cooling or heating?
Heating degree day (HDD) index is a weather-based technical index designed to describe the need for heating in buildings. Cooling degree day…
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Customer Experience Management
Customer Experience Management in digital economy is the art of connecting heaven and earth for excellent performance, filling extraordinary pleasure and long-lasting…
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Customer churn
How mamy of you are fiercely fighting for customers and then loosing them. That is annoying. Churn rate Churn rate is how…
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Managerial Decision-Making Based on Data? Bounded Rationality.
Based on: Linda M. Pittenger, Aaron M. Glassman, Stacey Mumbower, Daisha M. Merritt& Denise Bollenback (2022): Bounded Rationality: Managerial Decision-Making and Data,…
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Service experience
In this article, we introduce the concept of the service delivery network (SDN) defined as two or more organizations that, in the…
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The complete guide to optimizing your social content
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Why you need search engine optimization?
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How to get organic traffic from search engines
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Product Search and Product classification for E-commerce
Product search involves categories as a helper system. Categorized offer reduces mistakes. That is why product classification plays a crucial role in…
